The HiveMind OS

Every client email, answered with what you already know.

Alveari reads your mail, WhatsApp and enquiries, finds the client in your CRM and drafts the reply. You approve.

A practice owner at her desk reading a drafted reply on her laptop

Starts with Microsoft 365 and your practice CRM. Then connects to the tools you already use, each with one sign-in.

From inbox to approved reply in four moves.

1

Reads

New mail, WhatsApp messages and website enquiries arrive in one queue, in the order they matter.

2

Recognises

Each message is matched to the right client, with their open work, deadlines and last promises attached.

3

Drafts

A reply is written in your voice, using the facts already in your CRM and past threads.

4

You approve

Edit a line or send as is, from your own mailbox. The note is logged back to the client.

A Tuesday morning with Alveari.

07:30

The morning brief

Overnight mail sorted by client. Two need you, five the team can take, one deadline this week.

09:10

A client writes in

A retail client asks about provisional tax. Alveari recognises the company and its open work.

09:11

The draft is waiting

Figures, due date and next step already filled in from what the practice knows.

09:14

You check and send

You change one figure, add a line about next week, and send from your own Outlook.

09:15

Nothing to file

The reply is logged on the client record and the brief updates for the team.

Re: Provisional tax, second paymentDraft

Hi Pieter,

Your second provisional payment is due on 27 February. Based on the management accounts to December, we estimate it at R 84 300. We will confirm the final figure once January is closed.

Shall we keep our meeting on the 18th to go through it?

Client found in CRMDeadline 27 FebLast reply 12 days ago

Example draft. Names and figures are illustrative.

Private by design

Built for practices that hold sensitive financial data.

Your data stays in South Africa.

Mail, client memory, files and backups are stored in Johannesburg on Google Cloud. Only a redacted prompt reaches the AI, and it is never used for training.

Nothing leaves without you.

Every reply waits for a person to approve it.

Your key, your switch.

On a sovereign setup the encryption key sits in your own cloud account. Revoke it and the data is unreadable to everyone, us included.

Two-step sign-in for everyone.

Authenticator app on every account, signed out after 8 idle hours, enforced inside the database itself.

POPIA in the plumbing.

ID, tax, VAT, bank and card numbers are masked before anything reaches the AI. Every approval and send is in an audit trail nobody can edit.

Operator agreementBreach runbookExport and delete per clientAppend-only audit

Choose where your data lives.

Picked once when your business is set up. Everyone in your team works in the same region.

South Africa

Google Cloud, Johannesburg
  • Built for POPIA and practices with client financial data
  • Backups stay in the country
  • Optional sovereign project with your own encryption key

International

Europe, Ireland
  • For businesses in the UK, Europe and the US
  • Data held in the European Union under GDPR
  • Same product, same security, same review screen

Your IT company can run it for you.

Your IT partner approves the Microsoft 365 connection once and can hold the infrastructure and keys. We give them a plain guide to explain it to you.

Read the IT guide
An IT consultant walking a business owner through a setup on a laptop

Give your inbox a second brain.

A 30 minute walkthrough with your own mail flow in mind.

Alveari, the HiveMind OS